Q. What finance products do you offer?
A. CCLeasing offers a full suite of products for personal use; PCP* & PCH*, and business users; both usership and ownership agreements (Contract Hire, Finance Lease, Lease Purchase, Contract Purchase)
*PCP is Personal Contract Purchase, PCH is Personal Contract Hire.

For more information about any of the above contracts, click here

Q. Which product would be the most advantageous for me or my company?
A. Although it is your responsibility to ensure the product choice meets your needs, the best option is for you to call us and we will help you assess your circumstances including tax, whether you are employed, self-employed, a limited company, vehicle requirement and use, etc. Talking to one of our trained and experienced consultants will allow you to obtain a tailored solution to your vehicle and funding needs. Click here to request we contact you to discuss your requirements.

Q. Do I get a replacement car if mine is off the road?
A. This depends on the type of contract you select. Click here for more information about the individual contracts.

Q. What payment options are available?
A. All payments must be made by Direct Debit on a monthly basis from your nominated bank account.

Q. Who is responsible for ensuring that the vehicle is serviced?
A. This depends on the type of contract you select. Some contracts have an option to select maintenance or it may be more economic to pay for servicing separately. If you choose a contract without maintenance it is your responsibility to ensure that the vehicle is serviced in accordance with the manufacturers recommended intervals or as indicated by the servicing indicator within the vehicle. In 2009 we will also have the option to purchase separate maintenance cover even where you have a contract that does not typically offer a maintenance contract.

Q. What happens at the end of the contract period?
A. Again, this depends on the type of contract you select. Whatever choice you make, our in-house renewals team will be on hand prior to the expiry of your contract to provide your options and guide you through the process. You can also click here to find out about options on specific contracts.

Q. How is any damage to the vehicle treated when it is returned?
A. If you have an contract will permits you to return the vehicle at the end of the contract, LeasePlan always takes a fair view on the condition of the vehicle at the end of the contract. The British Vehicle Rental and Leasing Association have developed guidelines on what constitutes Fair Wear and Tear and LeasePlan adheres to these in all cases*. Where damage falls outside of those described in the guidelines, you should arrange for repairs to be made before returning the vehicle, otherwise a charge will be made to you to rectify.
* Click for the Fair Wear & Tear Guide for Cars here.
  Click for the Fair Wear & Tear Guide for Vans here.

Q. What happens if I do more than the contracted mileage?
A. If you have a mileage sensitive contract then a pence per mile charge will be levied for every mile over the contracted mileage. The pence per mile is shown at the outset on the quotation. Some contracts do not have mileage penalties. Ask us for more information.

Q. Whose name will be on the V5 registration document?
A. Again, this depends on the contract. Some types of contract require the vehicle to be registered to the finance company throughout the contract period, whereas others may be registered to you from the outset or changed into your name before the road fund licence renewal becomes due. When we are quoting you we will be able to tell you according to the type of contract and vehicles what will happen in each case.

Q. Is break-down cover included?
A. Some contracts can have break-down cover built in. Click here for more details about the different contract types.

Q. Are the current offers guaranteed for a period of time?
A. The offers we negotiate are often limited to a specific period of time or a specific number of vehicles. We do commit to providing the broadest possible range of special offer vehicles at all times. Just phone us to check availability or other offers available.